Privacy Policy
Effective Date: 02/10/2024
At ComplyGPSR Ltd. ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website www.complygpsr.com (the "Website") and our services (the "Service").
By accessing or using our Website and Service, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect both personal information and non-personal information when you use our Website and Service.
1.1. Personal Information
The personal information we collect may include:
Contact information: such as your name, email address, phone number, and postal address.
Account information: such as login details, password, and preferences when you register for our Service.
Payment information: such as billing address and credit card details when purchasing our services.
Compliance-related data: information related to your use of our Service, including product information, document uploads, and compliance details.
1.2. Non-Personal Information
We may collect non-personal information, including:
Usage data: such as the pages you visit on our Website, how long you spend on each page, and other browsing behavior.
Technical data: such as your IP address, browser type, device information, and operating system.
2. How We Use Your Information
We use your personal information for the following purposes:
Providing the Service: To process and manage your account, provide our compliance services, and facilitate bulk uploads of your documents to Amazon’s marketplace.
Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance.
Billing and Payments: To process transactions and manage your payment details.
Improving the Service: To enhance and personalize your experience on the Website, including using data analytics to improve our Service.
Marketing and Communication: To send you marketing communications related to our services, promotions, and updates. You may opt out of these communications at any time.
We may also use non-personal information to analyze Website traffic and improve our Website and Service functionality.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect and store information about your interactions with our Website. Cookies help us improve your experience, for example, by remembering your login details and preferences.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit certain functionalities of our Website.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with:
Service Providers: Third-party vendors who assist us with payment processing, data analytics, and other operational functions.
Compliance with Laws: If required by law or to protect the rights, property, or safety of ComplyGPSR, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. This includes using encryption for sensitive information, secure access controls, and regular monitoring of our systems for vulnerabilities.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, we will retain your information only as long as required by applicable law.
7. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Objection and Restriction: You can object to or request restrictions on certain processing activities.
To exercise any of these rights, please contact us at support@complygpsr.com.
8. GDPR Compliance
If you are located in the European Union (EU), we comply with the General Data Protection Regulation (GDPR). We process personal data based on one of the following legal grounds:
Your consent (which can be withdrawn at any time).
The performance of a contract with you.
Compliance with legal obligations.
Our legitimate interest in providing and improving the Service.
If you believe that your data protection rights have been violated, you have the right to file a complaint with the supervisory authority in your country.
9. Children's Privacy
Our Website and Service are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated Effective Date. By continuing to use our Website or Service, you agree to the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ComplyGPSR Ltd.
Email: info@complygpsr.com